Mastering Art of Creating a Single & Multi-Chain Restaurant App

• Ashka Panchal
• May 25, 2023
• 6 min read

In recent years, the restaurant industry has witnessed a significant shift in how consumers access and enjoy food. With the rapid advancement in mobile technology and the rise of on-demand services, online food delivery apps have emerged as a popular and convenient choice for online food delivery business owners and customers seeking quick and hassle-free dining experiences.

An online food delivery application enables customers to order food from restaurants using a mobile application conveniently. These apps provide a robust platform for users to browse menus, place orders, and have food delivered directly to their doorsteps from their favorite restaurants. Single and multi-chain restaurant apps have gained considerable prominence among online food delivery apps.

Developing a single or multi-chain restaurant online food delivery app development involves a combination of robust technology, user-friendly interfaces, and streamlined logistics. A key aspect of app development is ensuring a smooth user experience with intuitive navigation, personalized recommendations, and secure payment options. Additionally, these apps incorporate advanced order management systems, real-time tracking, and delivery optimization algorithms to streamline the delivery process and minimize wait times.

Market Statistics For Online Food Delivery Apps

To gain a bird’s view of the global market statistics and the prominent position of the best online food delivery app, let us delve into the data within the online food delivery app industry.

• China will generate the highest revenue globally in the food delivery segment, reaching US $395,900.00m in 2023. (Statista)
• The Meal Delivery segment is expected to have 2.45 billion users by 2027, while the user penetration in 2023 will be 25.2%. (Statista)

Difference Between Single/Multi-Chain Food Delivery App

A single restaurant online food delivery app differs from a multi-chain food delivery application in the following ways:

Aspect	Single-Chain Food Delivery App	Multi-Chain Food Delivery App
Scope	Serves a single food outlet or restaurant	Operates multiple food outlets/restaurants
Design	Tailored for use by a single food outlet owner	Designed once for various outlets
Geographic Coverage	Usually limited to a specific location or city	Can cover multiple areas or cities
Technical Features	Typically focuses on the needs of a single outlet	Offers consistent features across multiple outlets
Driver-Partner Assignment	Drivers are assigned to deliver from a single outlet	Drivers may serve multiple outlets depending on location
Operational Complexity	Relatively more straightforward operations and management	More complex operations and management due to multiple outlets
Branding	Emphasizes the individual brand of the single outlet	Emphasizes a collective brand encompassing multiple outlets
Customer Options	Limited to the menu and offerings of a single outlet	Provides a variety of menus and offerings from different outlets
Business Opportunities	Restricted to the success of a single outlet	Can benefit from the collective success of multiple outlets
Expansion Potential	Requires separate apps for each new outlet or restaurant	Can expand by adding new outlets without creating new apps
Examples	Food delivery apps associated with a single restaurant	And Food delivery apps associated with chains like McDonald’s or Domino’s

Benefits of Online Single & Multi-Chain Restaurant App

For single-chain restaurants, having a dedicated online food delivery app allows them to establish a direct connection with their customers, giving them greater control over their branding and customer relationships. On the other hand, multi-chain restaurant apps aggregate a variety of dining options under one platform, offering users a diverse selection of cuisines and restaurants to choose from. This model allows for greater convenience and flexibility for customers, who can explore different culinary experiences without needing multiple apps. Here are the five benefits of online single and multi-chain restaurant food delivery app development.

1. Convenience and Accessibility: Online food delivery apps provide unparalleled convenience to customers. With a click on their smartphones, users can browse a diverse selection of restaurants, explore menus, customize their orders, and have their food delivered right to their doorstep. Such convenience appeals to busy professionals, families, and individuals who prefer the ease and speed of ordering food online. By investing in an app, restaurants can cater to their customers’ exceptional needs and preferences, ensuring a seamless and hassle-free experience.

2. Expanded Customer Base for Restaurants: Developing a single or multi-chain food delivery app opens up new avenues for growth and expansion. By partnering with these apps, restaurants can reach a broader customer base beyond their traditional dine-in patrons. The online platform exposes its menus to a broader audience, potentially leading to increased orders and revenue. Restaurants can tap into the delivery market without establishing infrastructure, saving costs and resources.

3. Enhanced Customer Loyalty: Food delivery apps allow restaurants to build stronger customer loyalty. Through these apps, restaurants can offer exclusive discounts, rewards, and personalized recommendations based on customers’ preferences and order history. By collecting valuable customer data, restaurants can analyze patterns and create targeted marketing campaigns to engage and retain customers. Enhanced customer loyalty translates into repeat orders and increased customer satisfaction.

4. Real-Time Order Tracking and Transparency: One of the significant advantages of online food delivery apps is that customers can monitor their food orders’ progress, from preparation to delivery, through a user-friendly interface. This feature ensures transparency, builds trust and eliminates any uncertainty regarding order status. Customers also receive notifications and alerts, informing them about estimated delivery times and ensuring a seamless ordering experience.

5. Seamless Integration and Efficiency: Food delivery apps can integrate with restaurant management systems, streamlining operations and improving efficiency. The integration enables automatic order transmission, eliminating the need for manual intervention and reducing the chances of errors. With automated processes, restaurants can manage orders more effectively, allocate resources efficiently, and ensure timely deliveries. Furthermore, these apps can facilitate secure and hassle-free payment options, allowing customers to pay through multiple methods, including credit cards, mobile wallets, and online banking.

Vital Features: Online Single & Multi-Chain Restaurant Apps

These features provide a general overview of the functionality commonly found in customer apps, single or multi-chain food outlet apps, and driver apps for online food delivery services.

User registration	Chain locator	Driver registration
Menu browsing	Menu customization	Accept/decline orders
Ordering and payment	Order tracking	Real-time tracking
Delivery address selection	Chain-specific promotions	In-app communication
Order history	Loyalty programs	Earnings tracking
Rating & reviews	Feedback & ratings	Availability status
Notifications	Special offers	Delivery navigation
In-app chat support	Multiple payment options	Customer contact information
Food tracking	Scheduled orders	Order delivery status
Help and support	Customer support contact	Delivery history

Revenue Stream For Single & Multi-Chain Restaurant Apps

#Advertising: It offers advertising opportunities to restaurants, allowing them to promote their dishes or special offers within the app, generating additional revenue.

#Subscription Fees: A subscription model for restaurants with enhanced features, analytics, or marketing tools for a monthly or yearly fee.

#Upselling and Cross-selling: It has features that suggest additional menu items or combo meals during the ordering process, earning a commission from the restaurants for each successful upsell or cross-sell.

#Sponsored Listings: Give restaurants the option to pay for higher visibility and priority placement in search results or specific categories within the app.

How Much Does it Cost to Develop A Single or Multi-Chain Restaurant App?

When estimating the cost to develop a restaurant food delivery app, it is essential to distinguish between a single-chain and a multi-chain app. A single-chain restaurant food delivery app refers to an app that is designed for a particular restaurant or a chain of restaurants. On the other hand, a multi-chain restaurant food delivery app caters to multiple restaurants, providing a platform for various establishments to offer their delivery services.

For a basic version of a single-chain restaurant food delivery app, the estimated cost can range between $10,000 and $30,000. This cost includes essential features such as menu listing, ordering functionality, payment integration, basic user profiles, and a notification system. The estimated cost for a basic version of a multi-chain restaurant food delivery app can range from $15,000 to $40,000. This cost includes restaurant listings, menu browsing, ordering, payment integration, user profiles, and primary delivery tracking.

Please note that the cost aspect will significantly increase with the inclusion of more advanced features in both kinds of apps and can go beyond $200,000 or more.

Planning About Developing A Single & Multi-Chain Restaurant App?

The development of single and multi-chain restaurant online food delivery apps has revolutionized how people enjoy food by offering a convenient, on-demand dining experience. These apps provide a win-win solution for restaurants and customers, enabling eateries to expand their reach and enhance operational efficiency. In contrast, customers can enjoy a vast selection of cuisines from the comfort of their homes. As the demand for online food delivery continues to grow, the development and advancement of these apps will undoubtedly shape the future of the restaurant industry.

So why not outsource your project’s development services to a trusted food delivery app development company? Before sealing the deal, take a breather and review their portfolio, client reviews, and expertise in creating app solutions. Once you are happy with what you see, contact them to discuss your requirements and watch your app idea come to life. Remember to consider the overall cost of single and multi-chain app development. So, what are you waiting for? Dive into an industry worth billions of dollars and tickle your taste buds with a tempting treat today!